Terms of Service

1. Acceptance of Terms

By creating an account, checking the "I agree" checkbox during signup, accessing, or using the Service in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Acceptable Use Policy, all of which are incorporated herein by reference.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms. If you do not have such authority, or if you do not agree to these Terms, you must not use the Service.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old.

2. Description of Service

RevolveCore is a cloud-based, multi-tenant software-as-a-service (SaaS) customer relationship management (CRM) platform designed for construction and field service companies. The Service includes, but is not limited to:

• Customer and contact management
• Job and work order management
• Photo documentation and categorization
• Invoicing, estimates, and contract generation
• Team communication and collaboration (chat)
• Project timeline tracking
• Mobile field applications (iOS and Android)
• Reporting and analytics
• AI-powered features and automation

The Service is provided via a web application at revolvecore.com and a mobile application accessible at app.revolvecore.com. Features may vary based on your subscription plan.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice. We will use commercially reasonable efforts to notify you of material changes.

3. Account Registration & Security

3.1 Registration. To use the Service, you must create an account by providing accurate, current, and complete information. You agree to update your information promptly to keep it accurate.

3.2 Account Security. You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately at support@revolvecore.com if you become aware of any unauthorized access to or use of your account.

3.3 Team Accounts. Account administrators may invite team members. The account holder is responsible for the actions of all users under their account. Each user must have their own login credentials; sharing of credentials is prohibited.

3.4 Age Requirement. You must be at least 18 years of age to use the Service.

4. Subscription Plans & Billing

4.1 Plans. The Service is offered under multiple subscription tiers, including Starter, Professional, and Enterprise plans. Plan details, features, and pricing are available at revolvecore.com/pricing.

4.2 Billing. Subscriptions are billed on a monthly or annual basis, depending on the billing cycle you select. All fees are quoted in U.S. dollars and are non-refundable except as expressly set forth herein. Payment is processed through Stripe, Inc., a third-party payment processor.

4.3 Auto-Renewal. Your subscription will automatically renew at the end of each billing cycle unless you cancel prior to the renewal date. You authorize us to charge the payment method on file for each renewal period.

4.4 Price Changes. We reserve the right to change subscription pricing at any time. We will provide at least thirty (30) days' prior notice of any price increase. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.

4.5 Taxes. Fees do not include applicable taxes. You are responsible for all taxes associated with your subscription, excluding taxes based on RevolveCore's net income.

4.6 Failed Payments. If a payment fails, we may retry the charge and/or suspend your access to the Service until payment is successfully processed. We reserve the right to terminate your account after prolonged non-payment.

5. Free Trial

We may offer a free trial period for new users. During the trial, you will have access to select features of the Service. At the end of the trial period, your account will be converted to a paid subscription unless you cancel before the trial expires. We reserve the right to modify, limit, or discontinue the free trial at any time without notice. Free trial availability, duration, and terms are determined at our sole discretion.

6. Cancellation & Refunds

6.1 Cancellation by You. You may cancel your subscription at any time through your account settings or by contacting support@revolvecore.com. Cancellation will take effect at the end of your current billing period. You will retain access to the Service through the end of the period for which you have already paid.

6.2 No Refunds. We do not provide refunds for partial billing periods. If you cancel mid-cycle, you will not receive a refund for the remaining days in that cycle.

6.3 Data After Cancellation. Following cancellation, your data will be retained for thirty (30) days to allow you to export your information. After the 30-day retention period, all of your data — including customer records, photos, documents, invoices, and other content — will be permanently deleted from our systems. It is your responsibility to export your data prior to the expiration of the retention period. We are not responsible for data that is deleted after this period.

6.4 Downgrade. If you downgrade your subscription plan, the downgrade will take effect at the beginning of the next billing cycle. You may lose access to features that are not included in the lower-tier plan.

7. Acceptable Use Policy

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. In addition, you agree not to:

• Use the Service for any illegal, fraudulent, or unauthorized purpose
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service
• Scrape, crawl, or use automated means to access the Service without our written consent
• Share login credentials with unauthorized individuals
• Upload, transmit, or distribute any malware, viruses, or other harmful code
• Attempt to access, probe, or breach data belonging to other companies or users on the platform
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service to send spam, unsolicited messages, or engage in harassment
• Resell, sublicense, or redistribute the Service without our express written permission
• Exceed the user limits, storage limits, or other usage restrictions of your plan

Violation of this section may result in immediate suspension or termination of your account.

8. User Content & Data Ownership

8.1 Your Data. You retain all right, title, and ownership interest in and to all data, content, photos, documents, invoices, contracts, work orders, and other materials that you or your authorized users upload, submit, or create through the Service ("User Content"). RevolveCore does not claim ownership of your data.

8.2 License to RevolveCore. By using the Service, you grant RevolveCore a limited, non-exclusive, worldwide, royalty-free license to host, store, process, display, reproduce, and transmit your User Content solely for the purpose of providing and improving the Service. This license terminates when you delete your User Content or when your account is terminated.

8.3 Responsibility for Content. You are solely responsible for the accuracy, quality, integrity, legality, and appropriateness of all User Content. RevolveCore does not review, verify, or endorse User Content and is not responsible for any errors, omissions, or inaccuracies in User Content.

8.4 Construction Photos & Documents. All construction photographs, project documentation, inspection records, and related materials uploaded to the Service remain your property. You are responsible for maintaining independent copies of all critical project documentation.

8.5 Data Export. You may export your data at any time during your active subscription through the tools provided in the Service or by contacting support@revolvecore.com.

9. Data Storage & Backups

9.1 Reasonable Efforts. RevolveCore will use commercially reasonable efforts to maintain the availability and integrity of data stored on the Service, including the use of industry-standard infrastructure and security measures.

9.2 Not a Backup Service. The Service is not designed or intended to serve as a data backup or archival service. You are strongly encouraged to maintain your own independent backups of all important data, including customer records, project photos, documents, and financial records.

9.3 No Guarantee. While we strive to protect your data, we cannot guarantee that data loss, corruption, or unauthorized access will never occur. RevolveCore shall not be liable for any loss of or damage to your data, regardless of the cause.

10. Limitation of Liability

11. Disclaimer of Warranties

12. Indemnification

You agree to indemnify, defend, and hold harmless RevolveCore, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

• Your use of or access to the Service
• Your User Content
• Your violation of these Terms
• Your violation of any applicable law or regulation
• Your violation of any third-party rights, including intellectual property, privacy, or contractual rights
• Any claim by a third party related to your construction projects, business operations, or use of the Service
• Any disputes between you and your customers, subcontractors, employees, or other third parties

13. Construction Industry Disclaimers

14. Multi-Tenant Data Isolation

RevolveCore is a multi-tenant platform, meaning multiple companies use the same underlying infrastructure. Each company's data is logically isolated using industry-standard security measures, including row-level security (RLS) policies and unique company identifiers. While we employ commercially reasonable security measures to prevent unauthorized cross-tenant data access, no system is completely immune to security breaches. You acknowledge that you understand the nature of multi-tenant architecture and accept the associated risks.

15. Third-Party Services

The Service integrates with and relies upon certain third-party services, including but not limited to:

• Stripe, Inc. — payment processing and subscription billing
• Supabase — database infrastructure, authentication, and storage
• Amazon Web Services (AWS) — cloud storage and infrastructure
• Google — authentication and integrations

Your use of these third-party services is subject to their respective terms of service and privacy policies. RevolveCore is not responsible for the acts or omissions of any third-party service provider. If a third-party service becomes unavailable or changes its terms, the Service may be affected accordingly.

16. Intellectual Property

16.1 RevolveCore's IP. The Service, including all software, code, design, logos, trademarks, documentation, and other materials created by RevolveCore, are the exclusive property of Revolve Construction LLC and are protected by applicable intellectual property laws. These Terms do not grant you any ownership interest in the Service.

16.2 Your IP. As stated in Section 8, you retain all ownership of your User Content. Nothing in these Terms transfers your intellectual property rights to RevolveCore.

16.3 Feedback. If you provide suggestions, ideas, or feedback about the Service, you grant RevolveCore a non-exclusive, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into the Service without obligation to you.

17. Privacy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in the Privacy Policy.

18. Modifications to Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide at least thirty (30) days' prior notice by email to the address associated with your account and/or by posting a notice within the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and cancel your account.

19. Termination

19.1 By You. You may terminate your account and these Terms at any time by canceling your subscription and ceasing all use of the Service.

19.2 By RevolveCore. We may suspend or terminate your account and access to the Service, in whole or in part, at any time, with or without cause, including but not limited to: (a) violation of these Terms or the Acceptable Use Policy; (b) fraudulent, abusive, or illegal activity; (c) non-payment of fees; or (d) upon request by law enforcement or government agencies.

19.3 Effect of Termination. Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to Sections 8 (User Content & Data Ownership), 10 (Limitation of Liability), 11 (Disclaimer of Warranties), 12 (Indemnification), 13 (Construction Industry Disclaimers), 20 (Governing Law), and 21 (Dispute Resolution).

20. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the State of Missouri, United States, without regard to its conflict of law provisions. Any legal action or proceeding not subject to arbitration shall be brought exclusively in the state or federal courts located in the State of Missouri.

21. Dispute Resolution

21.1 Informal Resolution. Before initiating any formal dispute resolution proceedings, you agree to first contact us at support@revolvecore.com and attempt to resolve the dispute informally for at least thirty (30) days.

21.2 Binding Arbitration. If the dispute cannot be resolved informally, you and RevolveCore agree to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service through binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall take place in the State of Missouri. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

21.3 Class Action Waiver. YOU AND REVOLVECORE AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

21.4 Exceptions. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.

21.5 Small Claims. Either party may bring an individual action in small claims court for disputes within the court's jurisdiction.

22. General Provisions

22.1 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

22.2 Entire Agreement. These Terms, together with the Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and RevolveCore with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

22.3 Waiver. The failure of RevolveCore to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

22.4 Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. RevolveCore may assign these Terms without restriction.

22.5 Force Majeure. RevolveCore shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to natural disasters, acts of God, war, terrorism, riots, epidemics or pandemics, government actions, power failures, internet or telecommunications failures, or cyberattacks.

22.6 Notices. Notices to you may be sent to the email address associated with your account. Notices to RevolveCore should be sent to support@revolvecore.com.

22.7 No Third-Party Beneficiaries. These Terms do not confer any rights or remedies upon any person other than the parties hereto.

23. Contact Information

If you have any questions about these Terms, please contact us: