CAPTURE AND UPLOAD PHOTOS

§ PHOTOS + DOCS4 min READUPDATED 2026-08★ POPULAR

Every way to get photos onto a customer — camera capture, batch uploads, quick actions, and the capture button on your phone.

Photos are the running record of a job — the condition you found, the work in progress, and the finished result. Revolve Core keeps every photo on the customer it belongs to, so anyone on the team can pull up the full visual history without digging through camera rolls or text threads.

WHERE: CUSTOMERS → open a customer → PHOTOS tab

§Capture with the camera

On the PHOTOS tab, + CAPTURE opens the camera so you can shoot photos straight onto the customer. The camera tag picker uses your company’s photo types, so you can tag each shot with the right category as you take it instead of sorting later. For the full camera tour — video clips, toggles, batch review, and offline capture — see “Camera, video, and offline capture” in this category.

  1. 01Open the customer and go to the PHOTOS tab.
  2. 02Tap + CAPTURE to open the camera.
  3. 03Shoot your photos, tagging them with a photo type from the picker as you go.

§Upload from your library

When the photos already exist — on your phone, from a crew member, or exported from another app — use + UPLOAD instead. It supports multi-pick, so you can select a whole batch at once. After you pick, a batch review screen lets you look over the set before it lands in the gallery.

  1. 01Tap + UPLOAD on the PHOTOS tab.
  2. 02Select one photo or a whole batch from your library.
  3. 03Review the batch, then confirm to add them to the customer.

§More ways to capture

  • The ⚡ ACTIONS menu in the customer header includes CAPTURE PHOTOS and RECORD VIDEO, so you can start shooting from any tab.
  • On your phone, the customer list has an action bar with a center CAPTURE button — the fastest route from opening the app to taking a photo.
  • The Quick Photo Capture widget can be added to a customer’s OVERVIEW dashboard for one-tap capture.

§After the upload

New photos appear in the customer’s gallery, where category and stage chips keep them organized. They also show up on the TIMELINE tab as part of the customer’s unified activity feed — bursts are grouped into a single entry (for example “×12 photos”) so the feed stays readable.

NOTE
Admins manage the photo type list under the masthead gear → Admin Console → CUSTOMIZATIONPhoto types. The types you define there are exactly what the camera tag picker offers in the field.
TIP
Tag photos at capture time. A photo tagged with the right type and stage the moment it’s taken never needs to be found and re-filed later — and it makes photo PDF reports and before-and-after comparisons much stronger.
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