MARKUP, AI LABELS, AND THE PHOTO DETAIL VIEW

§ PHOTOS + DOCS3 min READUPDATED 2026-08

Annotate photos with the markup editor, let AI auto-tag them, and edit notes, type, and stage from the detail view.

Tapping any photo in the gallery opens its detail view — the place to annotate what the photo shows, correct its tags, and let AI do the labeling for you. It’s the difference between a picture of a roof and a documented finding.

WHERE: CUSTOMERS → open a customer → PHOTOS tab → tap a photo

§The photo detail view

From the detail view you can edit the photo’s notes, change its type, move it to a different stage, or delete it. Next/previous controls let you walk through the whole gallery without closing the viewer, which makes cleaning up a batch fast.

§Mark up a photo

✎ MARKUP opens the annotation editor. Use it to draw attention to exactly what matters in the shot — the damage, the detail, the problem area — so a teammate, adjuster, or customer looking at the photo later sees what you saw.

  1. 01Open the photo and tap ✎ MARKUP.
  2. 02Add your annotations over the image.
  3. 03Save — the marked-up photo stays on the customer with your annotations.

§Let AI label your photos

◆ AI LABEL auto-tags photos so you don’t have to categorize every shot by hand. Each AI-applied label carries a confidence badge, and a low-confidence review filter surfaces the photos where the AI wasn’t sure — so you review the uncertain ones instead of re-checking everything.

  • High-confidence labels can generally be left alone.
  • Use the low-confidence review filter to find and correct the doubtful ones.
  • Any label can be overridden from the detail view’s type and stage edits.
NOTE
AI labeling assists your tagging — it never blocks it. You can always set or change a photo’s type and stage yourself.
TIP
Mark up damage photos before you share them or build reports. An annotated photo makes the case on its own; an unmarked one relies on the viewer spotting what you spotted.
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