THE APPROVALS QUEUE

§ PORTALS + SUBS3 min READUPDATED 2026-08

One sign-off queue for sub invoices, documents, receipts, field-note verification, and change orders.

Anything that needs a human sign-off before it takes effect flows into a single approvals queue. Instead of chasing submissions across tabs, you work one list: review the item, approve or reject it, move on. On wide screens the queue runs two columns so you can review the detail beside the list.

WHERE: Masthead → APPROVALS

§What lands in the queue

  • Sub invoices — invoices your subcontractors submit for the work they have done.
  • Sub documents and receipts — submissions from the sub portal ride this queue before they count.
  • Field-note verification — field notes awaiting verification.
  • Change orders — change requests waiting for sign-off.
  • Invoice approvals — internal invoices routed for approval.

§Working the queue

Each row opens the full detail so you can judge it in context. For a sub payment request, your decision is the step the sub watches on their side: their request moves submitted → approved → paid, or comes back rejected. Approving promptly keeps subs working; a stale queue reads as a late-payment problem from their side of the portal.

NOTE
Accountants get APPROVALS as a main tab on the phone, so the person who owns sign-offs can clear the queue from anywhere.

§Tune what needs approval

How much flows through the queue is a company decision. The APPROVAL WORKFLOW setting — search for it in the Admin Console settings index — sets the dollar threshold above which an estimate needs approval before it goes out, and requires sign-off on refunds and change orders.

§Related

  • See "The SUBS hub" in this category — its DOCS, RECEIPTS, and INVOICES sub-tabs are the other view of the same submissions.
  • See "What your sub sees" for how the request-and-approve flow looks from the sub’s side.
  • See "What subs do in the field" for how these submissions start out on the job.
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