WHAT SUBS DO IN THE FIELD

§ PORTALS + SUBS4 min READUPDATED 2026-08

The subcontractor portal as a field toolkit — logging time, capturing receipts, requesting payment, uploading documents, reporting incidents, job photos, notes, change orders, and crew.

Once a sub accepts an assignment, the portal stops being a filing cabinet and becomes their field toolkit. Hours, receipts, payment requests, documents, incidents, photos, notes, and change-order requests all get captured on the job as it happens — and everything flows back to your side of Revolve Core, most of it through the approvals queue. Knowing what your subs can do in the portal means you can ask for it, instead of accepting texted photos and emailed invoices.

NOTE
This article describes the sub’s side. Your side of the same submissions is the SUBS hub and the approvals queue — see those guides in this category.

§The five quick actions

The Home tab of the sub portal leads with five quick actions — the fastest route from "it happened" to "it is recorded":

ActionWhat it does
+ LOG TIMERecords the sub’s hours against a job as a time entry.
+ RECEIPTCaptures a material or expense receipt; it lands in your RECEIPTS sub-tab for review.
+ PAY REQUESTSubmits a payment request that moves submitted → approved → paid as you act on it in the approvals queue.
+ UPLOAD DOCUploads a document — COIs, W-9s, and licenses arrive with expiry tracking on your side.
+ REPORT INCIDENTFiles an incident report from the field; open incidents count on the sub’s Home tile until resolved.

§Job photos, with a customer toggle

Subs document their work in photos organized as before, during, and after. Each photo carries a visible-to-customer toggle on the sub side, so a sub can flag clean progress shots for the homeowner while keeping the rest contractor-only.

HEADS UP
The visible-to-customer toggle is in the sub’s hands. Set expectations with your subs about what they flag — a homeowner-facing photo should tell the story you want told.

§Notes, change orders, and crew

  • Job notes — subs write notes on their jobs, so field observations get recorded where the job lives instead of in a text thread.
  • Change-order requests — when the scope grows in the field, the sub requests a change order from the portal; it lands in your approvals queue for sign-off before anything changes.
  • Crew management — subs manage their own crew, and the Home tab’s crew-active tile keeps the headcount visible.
  • Job search — subs working across many assignments (and possibly several contractors) can search their job list to land on the right one fast.

§Where it all lands on your side

Nothing a sub submits acts on its own. Receipts, documents, and payment requests surface in the SUBS hub — RECEIPTS, DOCS, INVOICES — and ride the approvals queue before they count. Change-order requests wait there too. Reviewing promptly is what keeps the loop alive: a sub who sees requests move keeps submitting through the portal instead of reverting to email.

TIP
When onboarding a new sub, walk them through the five quick actions on their first job. Subs who learn + PAY REQUEST and + RECEIPT in week one never send you an invoice by email again.
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